In case your Credit Card got changed, there are few ways to update your billing method. Exact instructions depend on what kind of Payment processor was used when making a purchase.
Payments processed by PayPal
In case you want to keep the same PayPal account assigned to your automatic payments, simply update the payment method inside your PayPal account.
Payments processed by Stripe
To update Credit Card details that were processed by the Stripe payment processor, follow the steps below:
Login to your CookieScript account
Go to My Plan
Click the Update Credit Card button next to your active subscription
Follow the steps on the next page to update your Credit Card details
Changing the payment processor
Use this section if you want to change the payment processor (PayPal instead of Stripe or vice versa). The same instructions apply if you want to set up a different PayPal account assigned to your CookieScript membership plan.
Since existing automatic payment cannot be assigned to another payment processor account, you would need to purchase a new subscription and a new automatic payment will be set up automatically. It is recommended to purchase a new subscription right after the previous subscription expires. This way membership dates will not overlap. No banners will stop working after your previous subscription expires.
Note: Automatic payment details can only be updated for active subscriptions. If your subscription is inactive, the payment method cannot be updated. A new subscription has to be purchased instead.
Note: All plans are billed yearly only, we do not offer monthly payment options right now.
How do yearly and monthly billing work?
With yearly billing you pay once a year and get about 2 months free compared with paying monthly. With monthly billing you pay a smaller amount every month. Use the Yearly / Monthly switch above to compare both prices for your number of websites.
Your subscription renews automatically. You can turn off automatic renewal at any time in your account settings.
Switching from monthly to yearly billing
You can switch whenever you like. Log in, open the pricing page, set the switch to Yearly, click Choose plan on the plan you want, and complete the payment.
Switching from yearly to monthly billing
You can’t switch to monthly billing during a yearly subscription. Turn off automatic renewal in your account settings and wait for your current subscription to end. Then choose your plan again with the switch set to Monthly.
Important: PayPal is no longer accepted for new payments
We no longer accept PayPal for new purchases. All new subscriptions are paid by credit card through Stripe.
If you already pay for your subscription through PayPal, nothing changes for you. Your automatic payments will continue through PayPal as before.
Payments processed by PayPal (existing subscriptions only)
If your active subscription is already paid through PayPal and your card has changed, update the payment method inside your PayPal account. Your automatic payments will continue through the same PayPal account.