VAT is added when I checkout

Why some users get invoices with a Value Added Tax, if they have a VAT identification number?

Nelson
Written by NelsonLast update 3 months ago

In some cases, Value Added Tax (VAT) is added when a user, that has a VAT identification number, checks out.

We use an external system for VAT calculations. The system may occasionally stop working properly, we are not responsible for it.

You should try to generate the invoice later. This will solve the problem of inaccurate VAT calculations.

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